Responsible gambling

At Spin City Casino, we're committed to promoting responsible gaming practices that safeguard the well-being of our players. We understand that problem gambling can be a serious issue and are dedicated to providing assistance and support to those who need it.

Self-Exclusion Program

We offer a self-exclusion program that allows you to exclude yourself from playing at Spin City Casino for a period ranging from 24 hours to permanent exclusion. To initiate the process, please contact our customer support team via email or live chat. We'll require verification of your identity and confirmation of your wish to be excluded.

Deposit Limits

To help you maintain control over your gaming activities, we offer deposit limits that can be set daily, weekly, or monthly. You can also adjust these limits as needed using the responsible gambling tools in our account management section.

Cooling Off Periods

If you need a break from playing, you can opt for a cooling off period ranging from 24 hours to six weeks. This will prevent you from accessing your account during this time and provide an opportunity for reflection on your gaming habits.

Time-Out Limits

We also offer session time limits that allow you to specify how long you want to play in one sitting, ranging from 30 minutes to six hours. This feature is designed to encourage responsible gaming practices by helping you manage your playing sessions more effectively.

Support Organizations

At Spin City Casino, we prioritize player well-being and are committed to providing links to reputable support organizations that can offer assistance if needed:

• Gambling Help Online
• Lifeline Australia
• Problem Gambling Support Services
• Beyond Blue

These organizations provide a wealth of resources and information on responsible gaming practices, including counseling services, self-exclusion programs, and more.